Right of withdrawal — 14 days
In accordance with French law, you have 14 days from the receipt of your order to change your mind, without having to provide a reason. The product must be returned in its original condition and packaging.
How to return a product?
- Contact us at [TO BE CONFIRMED: contact email] stating your order number.
- We will provide you with the return address and instructions.
- Upon receipt and verification, you will be refunded within 14 days.
Legal warranty
All our devices benefit from a 2-year legal conformity warranty and a warranty against hidden defects. In the event of a breakdown or defect, we will cover replacement or repair.
Defective or broken product upon delivery?
Take a photo and contact us within 48 hours: we'll sort it out quickly, no questions asked.